Support
Email support@dozaware.com. A person reads every message — usually the founder. Expect a reply within one business day.
Common questions
Do I need an account to use Wortha?
No. Wortha works with no account and no sign-in. Your inventory is stored on your device, encrypted, and never sent to us.
Does it work without internet?
Yes, apart from scanning. Browsing, editing and reporting on your inventory all work offline. A connection is only needed while an AI scan is running, because the photo has to reach the scanning service.
Where is my data, and what happens if I lose my phone?
On your device, encrypted with AES-256. Because it is ordinary app data, it rides your device's own backup — iCloud or Google — so restoring a device restores your inventory. We hold no copy, which also means we cannot recover anything for you if you have backups turned off.
My scan missed something, or valued it oddly.
Scan quality depends heavily on the photo. Even lighting, a straight-on angle, and one space per shot all help. Every item can be edited, added or deleted by hand after a scan. If a scan gets something badly wrong, email us the details — that feedback is what improves it.
How do I delete everything?
Delete individual items and spaces inside the app, or delete the app to remove all Wortha data from your device. There is nothing on our side to delete.
Is Wortha available in Spanish?
Yes. Change it under Settings → Language. The whole app is translated, not just the front screen.
For businesses
Wortha is the first app on the Dozaware platform. If you run a field-service business — HVAC, electrical, IT, facilities — and want to talk about inventory, dispatch or a pilot, write to support@dozaware.com and say what you do. You'll get a real reply, not a sequence.
Reporting a problem
When something breaks, the useful details are: your device and OS version, the app version from Settings, what you were doing, and what happened instead. Screenshots help more than descriptions.
Security
If you believe you have found a security or privacy issue, please write to support@dozaware.com with "security" in the subject line, and give us a reasonable window to fix it before publishing. We will credit you if you'd like.